MUMBAI (Reuters) – Technical issues that blocked some traders’ access to the foreign exchange trading platform run by the London Stock Exchange Group have been resolved, the financial technology and data provider said on Thursday.
Some customers experienced temporary access disruptions with forex trading in India from 02:15 GMT to 06:26 GMT on Thursday “due to a third-party connectivity issue,” LSEG said in a statement.
Traders were unable to log into their terminals earlier in the day, restricting their ability to transact on the trading platform.
Access to all services are fully restored, LSEG said, adding that equities trading was not affected by the disruption.
LSEG is among the few entities other than banks that are authorised by the Reserve Bank of India to operate an electronic trading platform for the foreign exchange market.
The technical issues had thinned out volumes in the market but banks’ traders have since been able to access their systems, a trader at a state-run bank said.
(Reporting by Jaspreet Kalra; Editing by Mrigank Dhaniwala and Anil D’Silva)