LONDON (Reuters) – Lloyds and Nationwide were among British lenders hit by disruption to services on Friday for several hours, amid growing scrutiny from lawmakers of technical problems at banks hitting services for consumers.
Lloyds said on its status page early on Friday that some customers were having issues logging in to mobile and online banking, while rival TSB – part of Spain’s Sabadell – said customers were having similar issues.
Nationwide and HSBC-owned First Direct had also earlier said that customers were experiencing issues making payments.
Lloyds, Nationwide and First Direct have all since said their services are working normally. TSB’s site said it was still experiencing intermittent problems.
“We’ve been engaging with firms as they resolve these issues and to ensure anyone affected doesn’t lose out,” a spokesperson for the Financial Conduct Authority said.
While IT glitches happen from time to time at banks, British lawmakers have stepped up their scrutiny of such issues.
Britain’s Treasury Select Committee asked nine big banks and building societies this month for details of recent system failings, following outages at Barclays and Lloyds.
(Reporting by Iain Withers; Editing by David Evans, Emelia Sithole-Matarise and Louise Heavens)
